Privacy Policy
Introduction
Elogoz Bureau De Change (“Elogoz BDC,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients’ personal and financial information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our services.
As a licensed financial institution regulated by the Central Bank of Nigeria, we adhere strictly to applicable data protection and financial regulations.
Information We Collect
We may collect and process the following types of information:
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Personal identification details (e.g., name, phone number, email address)
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Government-issued identification (e.g., passport, national ID)
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Transaction-related information
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Financial and payment details where applicable
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Communication records and inquiries
How We Use Your Information
Your information is collected and used for the following purposes:
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To process foreign exchange transactions
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To verify identity in line with KYC (Know Your Customer) requirements
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To comply with legal and regulatory obligations
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To improve our services and customer experience
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To communicate updates, inquiries, and support responses
Legal and Regulatory Compliance
Elogoz BDC operates in full compliance with regulations set by the Central Bank of Nigeria, including Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) requirements. We may disclose information where required by law or regulatory authorities.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Your information is handled with strict confidentiality and stored securely.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share your information with:
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Regulatory authorities when required
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Authorized partners or service providers for operational purposes
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Law enforcement agencies in compliance with legal obligations
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Withdraw consent where applicable
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Request deletion of your data, subject to legal obligations
Cookies and Website Usage
Our website may use cookies and similar technologies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. Elogoz BDC is not responsible for the privacy practices or content of such external sites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Updated versions will be posted on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:
Elogoz BDC
No. 8 Adisa Olatunji Street, Ago Okota Lagos, Nigeria.
📧 Email: info@elogozbdc.com
📞 Phone: +234 813 581 5521